15th January 2020

Excellent service from Sudip, Gelu and Dipak – Highly recommended!

I booked a 13 day Everest Base Camp trek online after finding that Trekking Planner were the only company offering dates that matched my leave. Prior to booking, Dipak answered all my questions efficiently via email. He didn’t ask me for a deposit when I booked, which I initially thought was unusual but I now see is just another example of the high standard of service offered.

The whole trek was very well organised from start to finish. I was particularly impressed with my guide, Sudip, and porter, Gelu. They were very friendly and put my safety and enjoyment of the trek first at all times. Sudip regularly checked my oxygen levels and advised me what was safe to eat and drink so I didn’t get sick at any point. He was also very knowledgeable regarding the culture and history of the national park, and just good fun to spend time with. He was always on the lookout for a good photo opportunity and I’ve got a memory card fun of silly (and some sensible) photos to show friends and family. There were times when we needed a change of plan, such as my flight from Lukla to Kathmandu being delayed for weather, and Sudip knew exactly what to do and supported my throughout.

The trek itself is challenging but well worth it. The altitude is not to be underestimated, and the terrain is very challenging. It is not a gradual climb on the way up, and a steady descent on the way down. There are points where you need to descend to the bottom of a valley to cross a river, then climb back up again. So there are steep climbs going both ways! However, the views of Everest are amazing and you’ll get a really sense of achievement from reaching Base Camp.

I was also surprised how much is included in this package, compared to what other companies are offering. You get all airport transfers, full board while trekking (you pick one menu option and one tea/coffee per meal off the menu at each teahouse), and a welcome dinner. And there is no deposit and I believe you can cancel up to 24 hours before if required. Overall this is excellent value for money.